Revolutionize your customer’s experience and streamline your operations by offering Online Appointment Scheduling.  Through a few simple steps, you can integrate this unique service and eliminate hassles commonly experienced through conventional appointment scheduling.  How? 

Traditional Approach:

• Patient calls doctor’s office for an appointment, and the receptionist gives an appointment after 30 days on Monday at 2 P.M.
• This time does not suit the patient and the patient requests another time. Unfortunately, the second appointment time also does not suit the patient.
• The receptionist and patient continue to find a convenient time for both parties

Bottom Line:

• Lost time
• Poor customer experience

New and Efficient ONLINE Approach:

• Patients log in to the Doctor’s online scheduling calendar
• Once logged in, the Patients are given a chance to schedule an appointment
• Patients select an appointment date and time from an open slot of the Doctor’s calendar
• Patients fill the Online Appointment Form with all relevant information including:
• Reason for visit
• Insurance
• Other pertinent information
• Patients submit the Online Appointment Form and automatically receives a confirmation e-mail for the scheduled appointment
• After providing all the information online, the patients can print a copy for themselves if they so desire

Bottom Line:

• No hassle
• Fast and Easy
• A cost effective manner in which patients can update their medical histories or any other changes in status
• Provides patients with a convenient, private time in the comfort of their house or office to complete the appropriate information

BENEFITS AND SUPPORT TO THE DOCTOR’S OFFICE:
After receiving information at the doctor’s office, the office assistant:

• Reviews the appointment and identifies any issues or problems before the patient arrives in the office 
• Assigns CPT Code or Codes
• Verifies the Insurance information, and gets approval for the services to be performed from the Insurance company

When the Patient visits the Doctor’s office on the scheduled appointment date and time:

• No forms need to be filled out
• No time is wasted contacting the Insurance Company for approval since the appointment has been pre-approved
• The Doctor examines the patient, prescribes the treatment, and the patient is gone
• The Office assistant just submits the form electronically to the Insurance company without spending any extra time since the CPT Codes were already assigned and the Insurance company approval was already obtained
• Medical problems, conditions, and allergies, etc., can be identified before the patient arrives
• Office staff receives clear, legible forms, data printed from your computer so that there is less chance of making mistakes
• Time saving for both patient and medical office staff

SEE HOW SMOOTHLY IT WORKS and saves a lot of time for the patient, staff, and doctor. It is a WIN-WIN situation for all parties.

Please contact us for more information